When you get a complaint in the workplace of harassment or someone is accusing someone else of creating a hostile work environment, it is often easy to look at the parties involved and decide the complaint is not valid because it is a known fact they do not get along...
Bullying is often thought about as an issue that impacts children in school. However, we are in an era where more attention is being paid to workplace bullying. Investigation of these claims should be elevated to the same levels as which we investigate claims of...
In the past, we have discussed why open-ended questions help us conduct more effective internal investigations when there are allegations of discrimination or harassment. To ensure the investigation is as thorough as possible, you’ll also need to focus on asking...
Over the last year, the Covid-19 pandemic has fundamentally changed the way workplaces operate. Consequently, the way workplace investigations are conducted has changed as well with many being conducted virtually. As an investigator, this means that you may need to...
If you investigate workplace complaints, you are bound to encounter a case that boils down to “he said/she said.” In these investigations, the risk of getting it wrong can be great. Subjecting an employee to discipline or termination without sufficient proof of...
Investigating a workplace complaint can be a long and tedious process; however, every complaint should be taken seriously, and given the time and attention it deserves. When an investigation nears a conclusion, closing out the complaint properly can be as important as...
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