How to Investigate Workplace Bullying Claims

How to Investigate Workplace Bullying Claims

Bullying is often thought about as an issue that impacts children in school. However, we are in an era where more attention is being paid to workplace bullying. Investigation of these claims should be elevated to the same levels as which we investigate claims of...
Questions to Ask During Internal Investigations

Questions to Ask During Internal Investigations

In the past, we have discussed why open-ended questions help us conduct more effective internal investigations when there are allegations of discrimination or harassment. To ensure the investigation is as thorough as possible, you’ll also need to focus on asking...
Virtual Investigation Checklist

Virtual Investigation Checklist

Over the last year, the Covid-19 pandemic has fundamentally changed the way workplaces operate. Consequently, the way workplace investigations are conducted has changed as well with many being conducted virtually. As an investigator, this means that you may need to...
Assessing Credibility: He Said/She Said Cases

Assessing Credibility: He Said/She Said Cases

If you investigate workplace complaints, you are bound to encounter a case that boils down to “he said/she said.” In these investigations, the risk of getting it wrong can be great. Subjecting an employee to discipline or termination without sufficient proof of...
Key Steps for Closing Out an Internal Investigation

Key Steps for Closing Out an Internal Investigation

Investigating a workplace complaint can be a long and tedious process; however, every complaint should be taken seriously, and given the time and attention it deserves. When an investigation nears a conclusion, closing out the complaint properly can be as important as...
False Claims in the Workplace: How to Handle Them

False Claims in the Workplace: How to Handle Them

When an employee alleges discrimination or harassment in the workplace the employer is legally required to act swiftly and efficiently to try and determine if the claim has merit. If evidence is uncovered that supports the allegations an employer’s legal obligations...